KNGDOM is a men's jewelry brand focused on one thing: crosses that actually mean something. Every piece is handcrafted in the USA from surgical-grade stainless steel, designed to be worn daily, and built to last a lifetime.

What's the difference between the Summit Cross and the Everyday Cross?

The Summit Cross features a bold, deep-relief verse engraving on the front of the pendant. The verse is the focal point — visible and intentional. The Everyday Cross is a clean, minimal design with no engraving on the front. You have the option to add a subtle verse etching on the back — private, personal, just for you. Both are handcrafted from the same 316L stainless steel with the same quality and finish.

Will the engraving wear off over time?

No. Our engravings are laser-cut into the steel — not printed, painted, or surface-etched. The verse is permanent and will last as long as the cross itself.

FAQ | Shipping, Returns & Product Info

Q: What chain length do you offer?

All crosses come with a 22 inch box chain, which fits most men comfortably and sits at mid-chest. If you need a different length, contact us after ordering and we'll swap it out at no extra charge.

Q: Do you offer free shipping?

Yes. All orders over $75 within the United States ship free via USPS.

Q: How long does shipping take?

Most orders ship within 2-4 business days. Once shipped, delivery typically takes 3-5 business days depending on your location. You'll receive a tracking number via email once your order ships.

KNGDOM FAQs

GENERAL

What is KNGDOM?

KNGDOM LUX is a men's jewelry brand focused on one thing: American-made Christian Jewelry. Every piece is handcrafted in the USA from surgical-grade stainless steel, designed to be worn daily, and built to last a lifetime.

What makes KNGDOM different from other jewelry brands?

Three things. First, every piece is handcrafted — not mass-produced overseas. Second, we offer bible verse engravings so your piece can carry personal meaning. Third, we're built for men who want quality with premium aesthetics. Clean design. Real craftsmanship. Faith you can wear.

Is KNGDOM LUX a Christian brand?

Yes. Our company is founded by Christians who's roots are in faith, and our products are designed for men who want to wear theirs. That said, our jewelry is expertly designed to look good and crafted to endure everyday wear.

Where are your products made?

Every piece is handcrafted in our workshop in the United States. We don't outsource production overseas. Your cross is cut, engraved, polished, and assembled by hand before it ships to you.

PRODUCTS

What material are your crosses made from?

All of our crosses are made from 316L stainless steel — the same surgical-grade steel used in medical implants. It won't tarnish, fade, rust, or irritate your skin. Wear it in the shower, at the gym, to bed. It's built for daily life.

What chain length do you offer?

Chain lengths are product specific. Every necklace has a chain length extender add-on available, this allows you to adjust the necklace length to meet your desired look.

What verses can I choose from?

Depending on the product, we offer a curated selection of 15-20 popular verses organized by theme.

Is the jewelry hypoallergenic?

Yes. 316L stainless steel is hypoallergenic and safe for sensitive skin. It contains no nickel plating and won't cause irritation or allergic reactions.

How do I care for my necklace?

Minimal care required. You can wear it 24/7 — showering, swimming, working out. If it needs cleaning, wipe it with a soft cloth. For a deeper clean, use mild soap and water. Avoid harsh chemicals or abrasive materials.

Can I wear my necklace in water?

Yes. Stainless steel is highly water-resistant. Showers, pools, the ocean — your cross can handle it. Just rinse with fresh water after saltwater or chlorine exposure to keep it looking its best.

PAYMENT

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.

Is my payment information secure?

Yes. All transactions are processed through Shopify's secure payment system with SSL encryption. We never store your credit card information on our servers.

Can I use a discount code?

Yes. Enter your code at checkout in the "Discount Code" field. Only one code can be applied per order. Codes cannot be combined with other promotions.

SHIPPING

Do you offer free shipping?

Yes. All orders over $75+ within the United States ship free via USPS.

How long does shipping take?

Most orders ship within 2-5 business days. Once shipped, delivery typically takes 3-5 business days depending on your location. You'll receive a tracking number via email once your order ships.

Do you ship internationally?

Not currently. We only ship within the United States at this time. International shipping may be available in the future — sign up for our email list to be notified.

Can I change my shipping address after ordering?

If your order hasn't shipped yet, contact us immediately and we'll update the address. Once the order has shipped, we cannot change the destination.

RETURNS & EXCHANGES

What is your return policy?

We offer a 30-day money-back guarantee. If you're not completely satisfied, return your unworn cross in its original packaging within 30 days for a full refund.

Can I exchange my order for a different verse or product?

Yes. Contact us within 30 days of receiving your order to arrange an exchange. The item must be unworn and in original packaging.

How do I start a return or exchange?

Email us at [mark@kngdomlux.com] with your order number and reason for the return. We'll send you a prepaid return label and instructions within 24-48 hours.

What is the KNGDOM Lifetime Guarantee?

Our Lifetime Guarantee protects you against any manufacturing defects from the moment your KNGDOM piece arrives. If you experience any of the following issues, we’ll make it right with a repair or replacement:

- Breakage, faulty mechanisms, or clasps (not due to intentional damage or misuse)

- Chains snapping (not due to intentional damage or misuse)

- Tarnishing or discoloration (beyond typical wear)

- Scratches (beyond surface-level wear)

For a complete over overview of our KNGDOM Lifetime Guarantee, please visit this page: Click Here

What does my warranty not cover?

- Non-jewelry KNGDOM products

- Claims made using previously submitted photos

- Lost or stolen items, Intentional damage or damage caused by third parties or misuse

- Excessive wear and tear

CONTACT

How can I contact KNGDOM LUX?

Email us at [mark@kngdomlux.com]. We respond to all inquiries within 24-48 hours, Monday through Friday.

Do you have a phone number?

We don't currently offer phone support. Email is the fastest way to reach us and ensures we can properly track and resolve your request.

What are your customer service hours?

Our team is available Monday through Friday, 9am to 5pm EST. Emails received outside of these hours will be answered the next business day.

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